E-Commerce Must Display Country Of Origin On Imported Products

E-Commerce Must Display Country Of Origin On Imported Products

On Wednesday, the Centre said to the Delhi HC that e-commerce websites have to ensure that the imported products show the country of origin, reported PTI. E-commerce websites like Snapdeal, Amazon, Flipkart, Myntre, and Jabong have to make sure that imported products sold on their platforms display the country of origin.

In an affidavit, the Centre said that this directive is in line with the Legal Metrology Act and Rules.

This affidavit was in response to the PIL seeking direction to the government to ensure that the name of the manufacturing country is displayed on products being sold on e-commerce platforms.

Ajay Digpaul, the standing counsel for the Centre, also told the bench of Justices DN Patel and Prateek Jalan that it is the duty of states and Union Territories to enforce the rules. Digpaul said that the legal metrology officials of the concerned state or Union Territory take action in case of violations.

“The necessary advisory/ direction to all e-commerce entities with a copy to the Controller of Legal Melrology of all States/UTs have been issued to ensure the compliance of the provisions of the Act and Rules,” the affidavit said.

On Tuesday, The News Minute reported that the Centre might notify this week the Consumer Protection (E-Commerce) Rules, 2020. This rule will be applied to all e-commerce retailers no matter they are registered in India or abroad if they provide service to Indian consumers. 

Moreover, not only the display of origin will be mandatory but the retailers will also have to appoint a grievance officer. This grievance officer will have to acknowledge any consumer complaint within 58 hours of receiving it and he has to resolve it within 1 month.

E-commerce companies have also been forbidden to impose cancellation charges on customers unless similar charges are also borne by the retailer itself. Union minister Ram Vilas Paswan said on Monday that e-commerce firms will face penal action for non-compliance with any of the new regulations.


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