The Congress was assured by Facebook on Thursday that it will continue to remove hateful content put by public figures in India on its platform.
The social media’s public policy director, Neil Potts wrote a mail to Congress general secretary, K C Venugopal saying, “On the question of hateful content by public figures, we want to assure you that our Community Standards prohibit attacks against people based on their protected characteristics, including religion, caste, ethnicity, and national origin. In line with our hate speech policy, we have removed and will continue to remove hateful content by public figures in India on our platforms.”
Last month, Venugopal wrote a letter to Facebook concerning the report of the Wall Street Journal that Ankhi Das who is the social media giant’s key public-policy executive in India, refused to put off a post filled with hatred by a BJP leader.
Pott replied to Congress saying, “We are non-partisan and strive to ensure that our platforms remain a space where people can express themselves freely. We take allegations of bias seriously and want to make it clear that we denounce hate and bigotry in all forms.”
He further explained that Facebook’s policy development process consist a part in which they consult a community of external voices which also include civil-society organizations, academics, and subjects experts. “We also rely extensively on inputs from a broad cross-section of internal teams who understand both local and global contexts in the enforcement of our policies on hate speech and dangerous organizations and individuals,” said Pott.
“We have a team with deep expertise on terrorism and organized hate, who pay attention to global and regional trends and advise on these matters. These decisions are not made unilaterally by any one person; rather, they are inclusive of different views from teams around the company, a process that is critical to making sure we consider, understand, and account for both the local and global contexts,” the director said.